Effective Date: 15/05/2026
Operated by
SAS KUPPANA TECHNOLOGIES
VEKAMART is a brand operated under SAS KUPPANA TECHNOLOGIES. References to “VEKAMART”, “we”, “us” or “our” in this Privacy Policy refer to SAS KUPPANA TECHNOLOGIES and its VEKAMART platform.
At VEKAMART, protecting user privacy and data is important to us. This Privacy Policy explains how we collect, use, store, and protect information when users access our platform and services.
By using VEKAMART, you agree to this Privacy Policy.
1. Information We Collect
Customer Information
We may collect:
- •Name
- •Mobile number
- •Email address
- •Delivery address
- •GPS/location data
- •Order history
- •Device/browser information
Seller Information
We may collect:
- •Store details
- •Contact information
- •Product information
- •UPI or bank details
- •Business address
Delivery Partner Information
We may collect:
- •Name
- •Mobile number
- •Vehicle details
- •Identity verification details
- •Live delivery location data
2. How We Use Information
We use collected data to:
- •Process orders
- •Improve delivery efficiency
- •Notify users and sellers
- •Manage payments and refunds
- •Prevent fraud
- •Improve platform experience
- •Provide customer support
- •Analyze operational performance
3. Location Data Usage
Location data is used to:
- •Show deliverable products
- •Calculate delivery eligibility
- •Optimize delivery operations
- •Assign delivery partners
Users outside supported service zones may not access certain platform services.
4. Payment Information
Payments are processed through secure third-party payment providers such as:
- •UPI providers
- •Payment gateways
- •Banking partners
VEKAMART does not directly store full card details.
5. Data Sharing
Limited data may be shared with:
- •Sellers
- •Delivery partners
- •Payment providers
- •Technology service providers
- •Government authorities when legally required
We do not sell personal information to third parties.
6. Data Retention Policy
VEKAMART retains user data only for as long as necessary for:
- •Operational purposes
- •Legal compliance
- •Fraud prevention
- •Financial record maintenance
- •Customer support
Retention periods may vary depending on:
- •Order history
- •Seller transactions
- •Legal requirements
- •Payment records
Users may request account deletion subject to operational and legal obligations.
7. Cookies & Tracking
VEKAMART may use:
- •Cookies
- •Analytics tools
- •Session tracking
- •Performance monitoring tools
These help improve user experience and platform performance.
8. User Responsibilities
Users agree not to:
- •Provide false information
- •Commit fraud
- •Abuse platform systems
- •Attempt unauthorized access
- •Use the platform unlawfully
9. Data Security
We implement reasonable security measures to protect user information. However, no digital platform can guarantee complete security.
Users are responsible for maintaining confidentiality of their accounts and credentials.
10. Policy Updates
VEKAMART may update this Privacy Policy at any time. Continued use of the platform after updates constitutes acceptance of revised policies.
11. Contact
For privacy-related concerns:
Email: 2002hariprasanth@gmail.com
Phone: 7395820440